The Office: Business Professional Series

Workplace Communication

Intermediate Certificate: Yes English (US)

STEP 1 : Create Positive Communication Climates

Section 1: Comm Climates Topic Video

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Section 2: Comm Climates Notes

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Section 3: Office Worker Comm Climates Example Video

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STEP 2 : Choose Your Words Wisely

Section 1: Language Topic Video

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Section 2: Language Notes

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Section 3: Office Worker Language Example Video

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STEP 3 : Use Techniques of Effective Communicators

Section 1: Communication Effectiveness Topic Video

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Section 2: Communication Competence Notes

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Section 3: Office Worker Communication Competence Example

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STEP 4 : Office Worker Checklist

Section 1: Office Worker Checklist

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Course Description

The Office: Business Professional Seriee

Workplace Communication

Communicating effectively is one of our greatest challenges. No matter where you work; a Fortune 500 company, a Government office, in Retail, or a doctor''s office, employers place a premium on effective communication. It''s not only the way you get a job, it''s the way you keep it.

In a recent survey, of the top 10 desired skills employers seek, effective communication were numbers 1, 2, and 10 on the list. Our Workplace Communication series provide employers the tools to help employees increase their communication aptitude. This session is dedicated to improving the communication of those that work in any office. It's a 3-step process:

Step 1: Create a Positive Communication Climate

Step 2: Choose Your Words Wisely

Step 3: Use Techniques of Effective Communicators